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Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Murray Downie (Edinburgh)
Great service as usual from Simon and Mark .Purchased great little city car ,immaculately presented, no pushy sales techniques at Hope Scott .Many of my friends always return to this great family business.
Sophie Scott-Lewis (CHELTENHAM)
Simon at Hope Scott Garage couldn't have been more helpful when I was buying my car. He delivered and gave me a great part-ex price. His pre and post sales help and guidance is undoubtedly the best I have ever received from any sales garage. Highly recommend. Thanks Simon!
Alan Wilson (EDINBURGH)
Many thanks to Mark and Simon for exceeding my expectations throughout my recent car purchase experience. Having made many car purchases from various Main Dealers over the years, I can confirm that my recent experience was courteous, pleasant, professional and efficient. I felt valued and even when I had a minor issue with noisy wiper blades, the problem was resolved quickly and without hassle. Please convey my appreciation to your valet team as the car was presented beautifully.
Suzi Tregenza (SURREY)
What amazing service from Hope Scott Garage. I rang at 6pm about an Audi A3 convertible I'd seen advertised in Autotrader and spoke to Mark, who said he or his brother would contact me at 9.30 the following morning with all the details. Simon gave me all the details, answered all of my questions, came up with an agreed trade in price for my Audi. They confirmed that they would deliver the vehicle from Edinburgh to Gatwick in Sussex free of charge, a 14 hours round trip!. I gave them a deposit and they did all the footwork to transfer my private plate to the new vehicle, arranging tax and V5 documents and gave it an MOT. The whole experience was professional and without stress, and today my beautiful new car arrived on the back of a transporter recovery truck following their long 7 hour through the night journey. They put my Audi on the truck and off they went back up north.

Thank you so much Simon and Mark, it was a pleasure doing business with you. I will be recommending you in future and will be contacting you when my Audi needs changing again.
Extremely impressed with Simon and Hope Scott Garage, for great service from start to finish and a perfect car, I wouldn't hesitate to recommend them. Simon could not have worked harder or been more helpful, I really cannot give high enough praise. We bought the car without seeing it, from 400 miles away and Simon quickly came up with a workable and inexpensive solution to the delivery. Huge thanks to Simon and the Hope Scott Garage for such great service and our lovely Volvo.
Victoria Bruce ( Newcastle )
I received fantastic service from start to finish at Hope Scott Garage. Mark was helpful, professional and all-round brilliant, he answered all of my questions quickly and thoroughly. Additionally, he organised my finance and even a trade in price for my old vehicle, all well in advance of my appointment to view and test drive the car. Upon arrival at the garage I met Simon, who showed me the car and advised me of the service history, he further advised me on extending the warranty. Whilst filing out the paperwork for my finance Simon made genuine conversation with me, I felt like a customer and not just a sales number, which made the whole process much more comfortable for me. At no point was I made to feel uncomfortable or silly for asking pretty basic questions. Finally, due to the car still requiring a service Mark offered to have the car delivered to my house free of charge, a 3 hour round trip for Lewis, who was also brilliant when it came to the hand over.
Furthermore, all of the aforementioned was completed in a fully Covid-19 safe environment, I felt very safe throughout the whole process. I will be recommending Hope Scott Garage in future to my friends and family members and hope I have the opportunity to deal with them when it comes to upgrading my Audi.
Thank you very much to all the team at Hope Scott Garage!
Elaine Scott (Fife)
I happened to come across this garage when I was looking for an MX-5. I found the customer service from when I first enquired about the car, to when I took delivery of it today, to be excellent. None of the hard sell or pushy salesmen. Professional people who did what they said they would - simple and no fuss! In fact, I have asked them to try to find another car for me (something a little more practical than the gorgeous, mint condition little sports car I have just bought).
Andrew Ronaldson (Carlisle)
I recently purchased a Ford St line from this garage due to about to go into lock down I couldn't pick it up. Mark offered to pick my old car and drop off the new one at no extra cost 3 hour round trip. From start to finish I can't fault the professionalism. The car was described perfectly and was in great nick and great value. I wouldn't hesitate to use this garage again well done glad to see a car dealer that clearly cares about its customers and product.
Colin Knox (Mid Lothian)
Just bought a BMW from this garage today, from last week to picking up the car today these guys have been so professional,what was said on first visit to picking up car today they were true to there word very nice family business run with very nice people would highly recommend these guys
Raymond Broomfield (Dunbar, East Lothian)
I puchased a stunning BWM 220 from Mark at Hope Scott Garage and can not praise Mark and the team enough. An outstanding car in excellent condition at a great price. Even in these difficult times of COVID 19 social distancing was observed and the whole process from beginning to end was a pleasure. I now know where to buy quality used cars without the big dealership sales patter that puts me off buying a car. If you want an honest car at a honest price from a genuine family business call Mark.
Chris Linn (Edinburgh)
Thank you for treating an insignificant matter(to you but very important to me) with such a friendly and helpful attitude in these difficult times.All the best for the future - you will certainly get my business.
Michael (Warrington)
I enquired about a car at 8pm on a Thursday. By 8.30 Simon had called to talk about it. The car was everything I wanted ( and a lot I wasn't bothered about ). It looked good on the photo's and Simon did a video for me.I got a train from Warrington on Saturday and drove it home.For those of you wondering whether you can trust travelling a large distance to purchase a car, don't fret.This family run business is friendly and helpful. No heavy selling. I had a look at some of the other cars there, and they were all in good condition, tidy, presentable. Don't hesitate. I highly recommend.
Audrey Jones (Dalkeith)
From my first point of contact with Hope Scott and Mark, it was all professional and seamless. Having dealt with larger dealers in the past this was a refreshing experience. Mark gave no hard sell or pressure, I believe he gave me the best trade in deal in my car and in return I got a high end Mini Countryman it's a fabulous car and if you want fair trade and professional care then you need to look no further than Hope Scott. Mark is a delightful young man, he's gentle in nature and impeccable in dealing with business. Hope Scott exceed 5 star
Kenny & Mhairi ( Edinburgh )
It's an exciting yet nervous time when you are looking for a new car. Nothing worse than the over enthusiastic over bearing sales teams. Polar opposite at Hope Scott Garage Currie - just outside Edinburgh. Fantastic service warm, kind and respectful. A family run business who still cares about the client experience. Thanks Mark for all your help, you certainly go that extra mile. Excellent service and excellent experience. We have been fortunate to purchase a number of nice cars over the years but I have to say without question this has been the best experience ever, you deserve continued success - Thank you Mhairi & Kenny
Rona Ferguson (Glasgow)
Received delivery of my immaculate Mini Paceman at the weekend and absolutely delighted, the car is like brand new. I would highly recommend Hope Scott Garage to anyone looking to purchase a used vehicle. Car exactly as advertised. Mark and Simon are knowledgeable and trustworthy and go that step further in customer service. Thank you.Five Star!!!
Natasha Brennan ( Kent,London )
Hope Scott Garage are an amazing company to work with. I recently bought my car through them and their customer service was the best I have ever experienced. From the outset Simon, was very responsiveness, trustworthy and knowledgeable to deal with. His customer service skills where excellent and kept me updated the whole way throughout my purchase, assuring me and keeping me informed along the entire process. Despite living over 400 miles away, I would happily travel to Hope Scott to work with them again and would not hesitate to recommend them to anyone who was looking for a new car, regardless of where you live. Simon thank you for all your help, you have been great and the car is fantastic. Thank you once again..
Robert A Neilson ( Edinburgh )
Very Well Turned Out Cars
Dan T ( Falkirk )
Just bought an immaculate A6 Allroad and having bought many cars previous, the experience at this garage has convinced me that all future purchases will be at Hope Scott. Thanks Mark I am delighted!!!
Debbie ( Edinburgh )
Brilliant company!!...wouldn't hesitate to keep using this company...they are always friendly, reliable, knowledgeable and professional. Wouldn't dream of going anywhere else...have used them for years and never had a problem.
Danny Taylor ( Montrose )
We had been looking for a nice car for a wee while now and we came across the Hope Scott Garage during our search. The advert was very well presented and the car looked like what we were after. We were a bit nervous as we had never spent a lot of money on a car before but from the outset Mark was phenomenal, he really went above and beyond. From the initial call to view the car right through the process, he never made us feel pressured in any way. He made us feel comfortable about the purchase, he did everything he said that he would, was very courteous professional and patient. He explained everything clearly and was very knowledgeable about the car he sold us. It was very plain that he took pride in his cars. The car was exactly as advertised (pristine) if not better. I would absolutely recommend Hope Scott Garage and Mark in particular to anyone. Thank you for a great buying experience.
Gerwin Arenas ( Inverness )
Been looking for a car for a while couldn't find one locally when i did its well over my budget, so I went to search nationwide, saw a car I liked and it was within my budget with all the spec I was looking for. i was a little bit nervous as I haven't bought a car without seeing or test driving it before, I sent an Enquiry form about the vehicle within an hour I got a reply from Simon and this was on the 2nd of Jan, I've ask all sort of question and explained to him that I've never bought a car before without seeing it or test driving he was very understand he re-assured me that the car is in very good condition. And on the 3rd i phoned their office/garage to pay for the car i asked for simon he wasnt in the office they askes who was calling told them my name they knew straight away what i was calling about, (great communication) paid for the car. Great customer service as he even delivered the car him self the next day, I told him that I'll be working at half 12 on that day he arrived early. the car it self I'm very pleased with as described... highly recommend them...

Thank you once again
J Fairbairn ( Fife )
Went to see a Ford C-Max car at this garage showroom.what a great reception awaiting my wife and I.well looked after by Mark ,who was very good with explaining everything,without any pressure. I bought the car and it was delivered to my home.l will recommend this place to anyone,and can't be more pleased.thanks for the service and wish you well.
Callum Spence (Carluke)
I needed a car on short notice and Simon and the team couldn't have been better. Simon went out of his way to make the process easy and quick. I will definitely be back the next time - thanks
Mrs Craig ( Edinburgh )
I took my four year old Micra in for a service and valeting (yes, I really am that lazy!). It came back like a brand new car - it even runs better than it has since the beginning! Very impressed with the Hope Scott Garage. Brilliant!
Mike ( Fife )
Simon, Mark and Tony,

it was a pleasure to do business with you yesterday. Simon listened to all of our questions when he safely supervised our road test of the Yeti. He was extremely helpful in achieving our aim of arriving in one car and leaving in a different one. We were not pressured into any decisions and he didn't try to sell us finance.

You have a lovely garage and efficient staff, much more useful to us than acres of glass, magazines and machine coffee (Simon's was much better), a family run garage rather than some massive main dealership.

We are delighted with our new car and look forward to many miles in it. We do not change our cars every six months like some folks (our last Polo fifteen years and the MX-5 seven years and we get our money's worth out of them.

Keep up the good work!

Best regards, Mike & Sheila Mazur.
Archie Young
I am totally impressed the way Hope Scott Garage is run, really friendly Staff who are willing to help and give advice. I saw a car I liked and decided to visit them, I was introduced to Mark ( Sales ) who checked my car over and gave me the price I wanted for it, my wife and I went up two days later met Mark again who was more than willing to help, he took us both out in the car we were after and that made our minds up so we sat down in the office with Mark going through the paperwork in the meantime the car was being serviced and getting an MOT. On the Wednesday we went back just to finalize the deal and that was it, on the Saturday we had a slight problem with the car and one call to Mark sorted it all out. I was impressed by the not pushy attitude that some others have a really friendly atmosphere. To Mark ( A lovely Laddie ) and his wonderful Staff I send my thanks again I will be back for another car at some point and I hope you will still be there. The marks I give this Garage is 100/100. Best of luck Mark and your Staff.
Nichola Huey ( Edinburgh )
Can't express how impressed I am with my experience at Hope Scott Garage, from beginning to end it was superior. Their customer service is excellent, not just from Mark who initially sold me the car but from all the members of staff I dealt with during my purchase. The car was immaculate and I am delighted with it. I would recommend the Hope Scott Garage to anyone looking to purchase a used car. I will definitely be returning to follow up with services and MOT 10/10
Peter Brent ( Edinburgh)
We were extremely impressed with the friendly professional approach from Mark at Hope Scott. From the initial arrangement to book a test drive, the test drive itself and the trade- in of our car to the purchase of the new car, Mark made the whole process a pleasant painless experience. When I collected the car, Mark not only took time to give a detailed explanation of how every dial, knob and button worked but also arranged for the previous owners 5 year service plan from Honda to be transferred to our name.
Having experienced the so called VIP "offers" and hard sales selling from main dealerships I would urge potential car buyers to bypass these dealers and head to this family owned trade dealership at Hope Scott in Currie for a great deal in nearly new and used cars. In fact we were so impressed with the service from Mark he will shortly be getting a visit from my brother and his daughter who are both looking to replace their cars. Many thanks Mark.
Janet Henderson (Fife)
Well what can I say! Good experience buying my car. I cannot fault Mark for his service, helpfulness, manner etc etc. I would highly recommend this garage if you are thinking of buying a used car.
Paul and Nicola Lawrie ( West Lothian )
wow purchased a focus estate (diesel) car was immaculate upon receipt, during the buying process mark was very helpful and honest about this vehicle, at no time did I feel under pressure to buy unlike some of the larger garages who just badger you until you sign. Nothing I could say could recommend mark and his services high enough totally blown away by my new car, many thanks and any one looking for a newer car this garage SHOULD be your first place to call. 10 out of 10 on all aspects of purchasing a newer vehice.
Andy Irving (Motherwell)
Great car and Great customer service. From start to finish Hope Scott Garage were very professional when I bought my Ford Focus. Car was immaculate and I received a good price for my trade in. Mark has a friendly,helpful attitude and a calm demeanour which would put any customer at ease. Large dealerships don't come close to this level of service. All Garages should aspire to reach this excellent standard. 10/10
Dave Gardiner ( Huddersfield Yorkshire )
Good Morning Mark
Thanks for picking me up from the railway station. I had a lovely drive home on half a tank of fuel, and then was surprised to find that the annual road tax was £30.00.
Everyone here who has seen the car cannot believe how immaculate it is?.
I have decided to use the car myself my 17yr old daughter thinks it is an old mans car, (which is fine by me).
I now need a white 1.0 litre Vauxhall Corsa, for her I am in no rush I have about £3500ish to spend, if you come across anything suitable I would be happy to buy another car from you.
Lisa Cunningham ( Scottish Borders )
A very friendly and efficient service from mark, we found exactly what we were looking for at hope scott, thanks guys we will be back in a few years to upgrade and would reccommend this garage to everyone
Mrs Campbell (Glasgow)
Very happy with purchase of a car from here would definatly recommend
Andrew Sneddon ( Manchester )
I purchased a car from Hope Scott Garage this week after seeing their car on auto trader, I phoned Mark the salesman and he could not have been more honest and nice, I was picked up at Edinburgh Airport and when we got to Marks garage the car was immaculate, I will highly recommend this garage to anyone because you wont get a nicer car and service from any main dealer in Britain. Regards Andrew 10/10
Gary McMenemy ( Somerset )
I live in Somerset and searched nationally for a petrol focus estate. 'Hope Scott Garage' had just the vehicle.
I was a bit nervous about travelling so far for a used vehicle but Mark the sales rep had been so honest and sincere with information and the price was competitive so I flew to Edinburgh.
I was met at the airport, taken to the garage where the vehicle was presented immaculately and again Mark was superb in regard to sales service he could not have been more helpful. This is the standard that all garages should achieve.
I have no hesitation in recommending Hope Scott Garage, they will also be my first call when I'm looking for replacement vehicles for all my family in the future.
Debbie McCabe ( Edinburgh )
I have used this garage since moving here over 15 years ago and the service has always been brilliant. Their charges are very reasonable and the staff are always polite friendly and welcoming. Having been to a few others I always get the feeling that I'm being ripped off however, Can't praise Hope Scott enough, great service.
Neil Alison ( Edinburgh )
I have just bought a low mileage three year old Ford C Max Diesel Titanium Automatic from Hope Scott Garage. I traded in and dealt with Mark who is a very personable guy and easy to talk to. The car was pristine except for a minor crack in the front bumper which Mark had repaired for me. I found a purchase from this smaller professional garage, with good quality cars in stock, a far better experience than going to some of the big dealerships. Mark tells me he can source particular models if what you are looking for is not in stock. I would recommend Hope Scott Garage to friends and family.
John Collins ( Edinburgh )
Discovered Hope Scott circa 1990 and have never felt the need to go anywhere else for car purchase, car service or advice. Always polite, friendly and very helpful.
Gerry McQue ( Edinburgh )
Have recently bought a low mileage automatic Nissan Juke from Hope Scott with a trade in as part of the deal. Very professionally dealt with by Mark and minor hiccup re sat nav system very quickly sorted.Excellent service.
Gordon Baker ( Aberdeen )
I bought a three year old Ford Fiesta from these guys last month with a lovely low mileage, not only did I get a nice car I got great customer service. Would highly recommend and will be back again. well done guys!!
Stuart Clapperton ( Edinburgh )
I have used this family run garage for both car purchase and servicing for many years. I have always been impressed with their advice and technical knowledge. The new website is very impressive.